Liability Release

CLIENT agrees to release and hold harmless Delta System Group (DELTA) from any and all liability associated with the performance of service and acknowledges also that DELTA offers no explicit or implied warranty or guarantee on services performed or parts provided, other than the manufacturer’s warranty. Further:

• CLIENT acknowledges that due to the nature of the services being performed, there is potential risk of damage or loss including, but not limited to, damage to CLIENT'S office, computer hardware, cabling, hubs, routers, switches, peripherals, accessories, as well as potential risk of damage, corruption, or loss of computer software, applications, data, and data storage media.
• CLIENT agrees to release and hold harmless DELTA from all liability for damage or loss as well as any incidental or consequential material or financial damage or loss that may result from the actions of DELTA, its agents or service representatives.
• CLIENT grants DELTA, its agents and service representatives, access and permission to physically disassemble any and all computer systems, components, networks, cabling, hubs, routers, switches, peripherals, and accessories.
• CLIENT grants DELTA, its agents and service representatives, access, security rights, and permission to open, view, modify, edit, delete, or otherwise manipulate CLIENT'S computer software, applications, data, and data storage media including, but not limited to, the computer Operating System, word processing, spreadsheets, databases, workflow, graphics, audio, video, system drivers and libraries, and any other type of software or data that may be contained on CLIENT'S computer system or network.
• CLIENT grants DELTA, its agents and service representatives, permission to physically access CLIENT'S office property where CLIENT'S computer system and/or network resides.
• CLIENT grants DELTA, its agents and service representatives, permission to perform modification to CLIENT'S office property for the purpose of installing or troubleshooting computer and/or networking hardware, cabling, hubs, routers, switches or peripherals. Modification may include such practices as drilling through or disassembling furniture, walls, floors, carpet or trim, laying and removing cabling and devices including affixing cabling and devices to furniture, walls, floors, or trim, using nails, screws, staples, hangers, or plastic ties.
• CLIENT grants DELTA, its agents and service representatives, permission to download and/or install software on CLIENT'S computer and/or network, including but not limited to, virus scanners, diagnosis and repair utilities, drivers, libraries, and software requested to be installed by CLIENT.
• CLIENT grants DELTA, its agents and service representatives, permission to install hardware in CLIENT'S computer and/or network, including but not limited to, memory chips, processor chips, cooling fans, batteries, hard drives, tape drives, storage devices, modem and communication devices, audio and video cards, network interface cards, hubs, routers, switches, printers, scanners, cables, and any other hardware requested to be installed by CLIENT.
• CLIENT AGREES THAT CLIENT MUST BACKUP CLIENT'S DATA, SOFTWARE, INFORMATION AND/OR FILES. DELTA will NOT backup any data, software, information and/or files on my computer or other product unless CLIENT specifically request DELTA to do so for an applicable fee prior to the performance of any repair or service. Further, CLIENT agrees that whether or not CLIENT request’s DELTA to backup any data, software, information and/or files, in no event shall DELTA be liable under any circumstances for any loss, alteration or corruption of any data, software, information, files, or loss of any other media from CLIENT'S product.
• DELTA is a provider of billable on-site and in shop services and telephone technical support. This document constitutes the entire agreement between CLIENT and DELTA. No other agreement, whether verbal or written shall be in effect except if agreed to and authorized in writing.